Help Your Patrons Make the Most of Your Library.


Tired of 2 minute wait times? Frustrated with answers that still leave your patrons confused and your resources unused? Chatstaff's afterhours coverage has already reduced wait times, expanded the amount of time librarians can spend with patrons and continues to offer consistently excellent reference help. Find out what we can do for you.


The cost of your virtual reference service should reflect your patrons' use of it. The technology behind Chatstaff allows us to offer flexible staffing, which means you can adjust your costs appropriate to your library's traffic. Whether you are small or large, public or academic, Chatstaff can help you grow in way that makes sense to your patrons and your checkbook.